🔶A mental model is based on belief not facts
🔷A mental model is what the user will describe in terms of what they need
🔶The designer must produce a user interface which reflects the user’s line of thought
🔷It is a model of what users know/think they know about a system
🔶Users create mental models very quickly, often before they even use the software or device
🔷Users’ mental models come from their prior experience with similar software or devices
🔶If the designers of the user interface do not take the user’s mental model into account then it is highly likely that it will be hard to learn and use
🔷A user interface that matches the user’s mental model will be easy to learn/it
will take less time to learn
🔶A user interface that matches the user’s mental model will be easy to use
🔷A user interface that matches the user’s mental model will provide the user with
transferable skills so«
«another interface using similar ideas will be just as easy to use
🔶A user interface that matches the user’s mental model enables the user to
predict how to navigate the interface
🔷Training can be used to change a user’s mental model to fit the design of the
interface.xm
#It
via Steno https://play.google.com/apps/testing/com.manco.steno
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