Mental Model



🔶A mental model is based on belief not facts

🔷A mental model is what the user will describe in terms of what they need

🔶The designer must produce a user interface which reflects the user’s line of thought

🔷It is a model of what users know/think they know about a system

🔶Users create mental models very quickly, often before they even use the software or device

🔷Users’ mental models come from their prior experience with similar software or devices

🔶If the designers of the user interface do not take the user’s mental model into account then it is highly likely that it will be hard to learn and use

🔷A user interface that matches the user’s mental model will be easy to learn/it
will take less time to learn

🔶A user interface that matches the user’s mental model will be easy to use

🔷A user interface that matches the user’s mental model will provide the user with
transferable skills so«
«another interface using similar ideas will be just as easy to use

🔶A user interface that matches the user’s mental model enables the user to
predict how to navigate the interface

🔷Training can be used to change a user’s mental model to fit the design of the
interface.xm

#It



 via Steno https://play.google.com/apps/testing/com.manco.steno

Comments